What should i do if i do not receive my package?

While Kween Kare Cosmetics is not responsible for lost or stolen packages, all packages are insured. If your package is lost or stolen, please email us at info@kweenkarecosmetics.com.  You will be provided with a tracking number and a link to file an insurance claim with USPS.

do i have to sign for my package?

Effective April 20, 2020, all orders over $100 will require a signature. Please make arrangements accordingly.

if i have sensitive skin, caN i use kween kare?

Yes, you can use Kween Kare if you have sensitive skin. Our products are all-natural, vegan, and cruelty free. If you have any reservations, please consult with your doctor or dermatologist.